Contact Us

If you have any questions or queries regarding an existing policy, please contact our Customer Service helpline and select Option 1.

If you experience a problem with any of your Appliances as listed on your Certificate of Insurance, please contact our Customer Service helpline and select Option 2 to speak to the Technical Support Department.

If you would like to discuss setting up a new policy, please contact our Customer Service helpline and select Option 3 to speak to the Sales Department.

Contact Information

BUSINESS HOURS

Our Home Emergency claims helpline is available 24/7 on: 0333 320 1987
For everything else, please call our Customer Service team on: 0330 088 5768
Monday-Friday: 10am to 7pm
Saturday and Sunday: Closed

TRADING ADDRESS

Chancery House, St. Nicholas Way, Sutton, Surrey SM1 1JB.

EMAIL

info@prominencesupport.co.uk

TELEPHONE

Customer Service: 0330 088 5768
Claims: 0330 088 5768
Technical Support: 0330 088 5768
Sales: 0330 088 5768
24/7 Home Emergency claims helpline: 0333 320 1987